Terms of Service

Effective Date: October 1, 2025

Welcome to The Alabaster House (“we,” “our,” “us”). By accessing or using our website and services, you agree to these Terms of Service (“Terms”). Please read them carefully. If you do not agree, you should not use our website or services.

1. Services Provided
The Alabaster House offers support services for pregnant and postpartum women, including (but not limited to) doula support, lactation guidance, physical therapy, pilates, and therapy. The content on our website is provided for informational and educational purposes only.

2. Not Medical Advice
Our website and services are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with questions about your health or medical conditions. Never disregard or delay seeking medical advice because of something you read on our site or hear during our services.

If you believe you may be experiencing a medical emergency, call 911 immediately.

3. Eligibility
You must be at least 18 years old to use our services or book appointments through our website.

4. User Responsibilities

When using our website or services, you agree to:

  • Provide accurate, complete, and current information when requested

  • Use our services only for lawful purposes

  • Not attempt to disrupt or interfere with the operation of our website or systems

5. Payments & Cancellations

If you book services through our website, payment may be required at the time of booking. By providing your payment details, you authorize us to process charges in accordance with our posted fees.

Cancellation and refund policies may vary by service and will be provided at the time of booking.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and materials — is the property of The Alabaster House and is protected by copyright and other intellectual property laws. You may not copy, reproduce, or distribute our content without prior written consent.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of those third parties.

8. Limitation of Liability

To the fullest extent permitted by law, The Alabaster House and its staff are not liable for any damages resulting from your use of our website, services, or reliance on the information provided. This includes direct, indirect, incidental, or consequential damages.

9. Indemnification

You agree to indemnify and hold harmless The Alabaster House, its employees, contractors, and affiliates from any claims, damages, or expenses arising from your use of our website or services, your violation of these Terms, or your infringement of any rights of another party.

10. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.

11. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a new effective date. Continued use of our website or services after updates means you accept the revised Terms.

12. Contact Us

If you have questions about these Terms, please contact us at:

The Alabaster House
Email: hello@thealabasterhouse.com
Phone: (404) 618-3307